Jw Marriott Kuala Lumpur Hotel, Kuala Lumpur - Reviews, Room Options & Prices 2025

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About the Hotel

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

JW Marriott Kuala Lumpur, a 738-room luxury hotel in Bukit Bintang's retail district with exclusive malls like Pavillions and Starhill Gallery, features 18 event venues, an outdoor pool, sauna, and fitness center with FLYCLIMB facilities.

Premium Room Amenities

All 738 rooms at Marriott offer 24-hour room service and premium bedding. Accommodations include air conditioning, satellite flat-screen TVs, sitting areas, and private bathrooms with separate bathtubs.

Michelin-Level Dining Options

The MICHELIN Selected Shanghai restaurant specializes in exquisite Shanghai cuisine, while Luk Yu Tea House serves Hong Kong dim sum and Cantonese specialties. The Alchemy presents New Yorker Afternoon Tea in a white marble and gold setting.

Sports and Recreation

JW Marriott Kuala Lumpur maintains a fitness center with FLYCLIMB equipment and tennis courts. The outdoor pool provides post-workout relaxation.

Central Shopping Location

Located in the Golden Triangle business district, the hotel connects directly to Starhill Gallery mall. Pavilion KL and Fahrenheit 88 Shopping Mall are 0.1 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Deluxe King Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Executive Deluxe Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Shower

Coffee machine

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Executive King Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Kuala Lumpur 2.0 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.6 mi

Kuala Lumpur International (KUL) 37.0 mi

Train

Ampang Park Station5000 ft

Old Kuala Lumpur Railway Station 1.6 mi

Metro stations

Bukit Bintang1400 ft

Tun Razak Exchange3000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

MYR 10 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Map view

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

City landmarks

Events

Petronas Twin Towers

4700 ft

Mall

Suria KLCC

4600 ft

Parks

KLCC Park

1.4 mi

Mall

Chinatown

1.4 mi

Aquarium

Aquaria

4100 ft

Kuala LumpurMalaysia

Dataran Merdeka

1.4 mi

Market

Central Market

1.3 mi

Kuala LumpurMalaysia

Alor Street

2500 ft

Events

Kuala Lumpur Convention Centre

2700 ft

7 Jalan Bintang

Low Yat Plaza

2300 ft

Stadiums

Stadium Negara

1.5 mi

KLCC - Bukit Bintang Pedestrian Walkway

2600 ft

Museums

Petrosains

5000 ft

Amusement & Theme Parks

Berjaya Times Square Theme Park

4100 ft

Pagoda

Sri Maha Mariamman Temple

1.5 mi

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.3 mi

Parks

KL Forest Eco Park

1.0 mi

Stadiums

Merdeka Stadium

1.5 mi

438 Jalan Tun Razak

Trec Kl

1.2 mi

Shopping Area

The Weld

1.1 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

600 ft

Mall

Pavilion KL

600 ft

Mall

Sungei Wang Plaza

1600 ft

Mall

Lot 10

1200 ft

Kuala LumpurMalaysia

Bintang Walk

1200 ft

Museums

Selfie Museum KL

400 ft

Museums

Museum of Illusions

800 ft

Mall

Bukit Bintang

1200 ft

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

1400 ft

2 Jalan Stonor

Rumah Penghulu Abu Seman

1500 ft

Restaurants

Newens Tea House

0 ft

181 Jalan Bukit Bintang Indulge Floor

Dragon-i Peking Duck Restaurant

100 ft

168 Jalan Bukit Bintang Lot 1.13

Jogoya

200 ft

Shook

1000 ft

181 Jl Jalan Bukit Bintang The Starhill

Shanghai

100 ft

183 Jalan Bukit Bintang

Enak Kl

700 ft

181 Jalan Bukit Bintang Feast Village Starhill Gallery at JW Marriott Kuala Lumpur

Ichiban Ramen

600 ft

168

Michelangelo's Restaurant

500 ft

Lot C3.04.00

Tony Roma's

500 ft

Lot No.1.15

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

8.6

Location

10.0

Service

7.6

Dining

6.4

4.5/5 based on 3417 reviews

#38 of 621 hotels in Kuala Lumpur based on Tripadvisor

Eugene

United States of America, March 2025

6.4/10

My stay at the JW Marriott Kuala Lumpur was an overall enjoyable experience, well-situated right next to the Pavilion Mall. The luxurious feel of the room caught my attention, but there were a few downsides, like the soft pillows and the average breakfast selection. Despite some hiccups during check-in and check-out, the staff made an effort to be helpful. I would definitely recommend this hotel to others visiting Kuala Lumpur.

Rooms

8.0

The room was spacious and luxurious, though the pillows were too soft for my liking. I also noticed some noise from doors closing in the hallways.

Service

8.0

The staff were exceptionally friendly and efficient, accommodating my early check-in request and assisting with various needs during my stay. However, I experienced some confusion during the check-in process that could have been managed better.

Location

10.0

The location is perfect for shopping and sightseeing, just a short walk from the Petronas Towers and right in the bustling Bukit Bintang. It's easy to navigate with public transport options nearby.

Dining

7.0

Breakfast had a decent variety, but I noticed some items were not fresh or refilled quickly. A wider selection of international cuisines would have enhanced the experience.

Facilities

8.0

Housekeeping was thorough and the gym facilities exceeded expectations, but I was disappointed that the swimming pool was out of service during my stay. I appreciated the small details like the dining trolley in the room.

Matthew

United States of America, January 2025

5.2/10

I had a pleasant stay at the JW Marriott Kuala Lumpur, thanks to its fantastic location right across from Pavilion Mall and its excellent room quality. However, I faced a long check-in process that affected my experience negatively. Overall, it was a nice stay with some room for improvement.

Rooms

8.0

The Executive Deluxe room was large, clean, and had a comfortable bathroom with great water pressure. It was decorated beautifully, making it feel special.

Service

6.0

The front desk staff were helpful, but I found the check-in process too lengthy which was a disappointment.

Location

10.0

The location is ideal, being in the heart of the shopping district and within walking distance to many attractions.

Dining

7.0

Breakfast at Shook was good but some food was a bit cold. Still, the variety available was impressive.

Facilities

7.0

The gym was well-equipped and the room service was flawless. However, the wait for the elevators was frustrating at times.

Amy

United States of America, December 2024

5.4/10

My stay at JW Marriott Kuala Lumpur was largely wonderful, from the central location in Bukit Bintang to the stunningly renovated rooms. However, the breakfast facilities left a lot to be desired, with long waits and mediocre food quality, which felt a bit off for a hotel of this caliber.

Rooms

10.0

The rooms were spacious, clean, and luxurious, with a great view of the city. I loved the high ceilings and modernized decor that still retained a bit of the old charm.

Service

10.0

The staff were consistently friendly and incredibly helpful. From the reception to the housekeeping, everyone greeted me with smiles and went out of their way to ensure my comfort and satisfaction.

Location

10.0

The hotel's location is absolutely perfect. It’s in the heart of Bukit Bintang, right opposite the Pavilion and close to various transport options, so I was never far from great shopping and dining.

Dining

6.0

While room service and the Shook restaurant served decent meals, breakfast was a letdown. The options felt limited, and the quality didn’t meet my expectations for a five-star hotel, especially with the lumpy nasi lemak.

Facilities

8.0

The amenities, including the pool and the executive lounge, were enjoyable, though there were some minor hiccups with cleanliness and limited lounger availability at the pool.

Benjamin

United States of America, December 2024

6.4/10

I really enjoyed my stay at JW Marriott Kuala Lumpur. The location is superb, right in the heart of Bukit Bintang and close to all the shopping malls. The staff were generally helpful, and my room was spacious with a beautiful view. However, the dining experience didn’t quite meet the high expectations I had, especially considering the reputation of the hotel.

Rooms

9.0

My room was spacious and clean, featuring a cozy layout with comfortable beds and a nice view. It felt fresh and was equipped with all the essentials I needed.

Service

8.0

Most of the staff were friendly and attentive, especially during check-in. There were some moments when communication could have been better, but overall, I felt well taken care of.

Location

10.0

The hotel is in a fantastic spot, just steps away from shopping and dining options. I loved being right in the middle of everything in Bukit Bintang.

Dining

6.0

While I enjoyed the room service and breakfast options, the food at the Shanghai restaurant was quite disappointing and didn’t live up to the expectations I had for a Marriott hotel.

Facilities

8.0

The hotel offered great facilities, including a well-equipped fitness center and a relaxing spa. I didn't get too much time to explore, though, since I was busy shopping.

Chris

United States of America, October 2024

6.2/10

During my stay at the JW Marriott Kuala Lumpur, I enjoyed the spacious room and modern amenities, but I was let down by the breakfast options and some service inconsistencies. The staff were often friendly but occasionally lacked the warmth I expected. Despite these hiccups, the central location and luxurious feel made the experience overall enjoyable.

Rooms

8.0

The room was spacious and well-maintained, although the layout was oddly designed with a TV at a fixed angle, which made viewing uncomfortable. However, the cleanliness and luxurious bathroom were definite highlights of my stay.

Service

6.0

While I appreciated the prompt room service and the concierge's assistance, I found that some staff members, especially at check-in, were not as welcoming as I had hoped. There were moments when the service felt a bit chaotic, particularly during peak hours.

Location

10.0

The hotel is perfectly located right in the heart of Bukit Bintang, across from a large shopping mall, making it super convenient for exploring the area. I loved being so close to dining and shopping options.

Dining

6.0

Unfortunately, the breakfast experience was underwhelming, with limited and repetitive options. Though the food in-room dining was decent, dining at the Shanghai Restaurant was disappointing and did not match its claimed reputation.

Facilities

8.0

The hotel features a great swimming pool and well-equipped gym. The spa was also a pleasant plus, with professional treatments available on short notice, contributing to a relaxing overall experience.