Jw Marriott Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
183 Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Deluxe King
Max:
2 persons
40 m²
Bed options:
1 King-size bed
Shower
Coffee machine
room details
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Executive Deluxe Twin
Max:
2 persons
40 m²
Bed options:
2 Single beds
Shower
Coffee machine
room details
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Club Executive King Room
Max:
2 persons
40 m²
Bed options:
1 King-size bed
Shower
Coffee machine
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
183 Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
183 Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.4
km
Mall
Suria KLCC
1.4
km
Park
KLCC Park
2.3
km
Mall
Chinatown
2.2
km
Aquarium
Aquaria
1.2
km
Kuala LumpurMalaysia
Dataran Merdeka
2.3
km
Market
Central Market
2.0
km
Kuala LumpurMalaysia
Alor Street
740 m
Event hall
Kuala Lumpur Convention Centre
800 m
7 Jalan Bintang
Low Yat Plaza
700 m
Stadium
Stadium Negara
2.5
km
KLCC - Bukit Bintang Pedestrian Walkway
790 m
Museum
Petrosains Science Discovery Centre
1.5
km
Theme Park
Berjaya Times Square Theme Park
1.2
km
Pagoda
Sri Maha Mariamman Temple
2.4
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.1
km
Park
KL Forest Eco Park
1.7
km
Stadium
Merdeka Stadium
2.5
km
438 Jalan Tun Razak
Trec Kl
1.9
km
Shopping Area
The Weld
1.7
km
Nearby
Mall
Fahrenheit 88 Shopping Mall
160 m
Mall
Pavilion KL
160 m
Mall
Sungei Wang Plaza
480 m
Mall
Lot 10
340 m
Kuala LumpurMalaysia
Bintang Walk
350 m
Museum
Selfie Museum KL
110 m
Museum
Museum of Illusions
230 m
Mall
Bukit Bintang
350 m
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
410 m
2 Jalan Stonor
Rumah Penghulu Abu Seman
440 m
Restaurants
Newens Tea House
0 m
181 Jalan Bukit Bintang Indulge Floor
Dragon-i Peking Duck Restaurant
10 m
168 Jalan Bukit Bintang Lot 1.13
Jogoya
60 m
T3
Shook
290 m
181 Jl Jalan Bukit Bintang The Starhill
Shanghai
30 m
183 Jalan Bukit Bintang
Enak Kl
200 m
181 Jalan Bukit Bintang Feast Village Starhill Gallery at JW Marriott Kuala Lumpur
Ichiban Ramen
170 m
168
Michelangelo's Restaurant
140 m
Lot C3.04.00
Tony Roma's
130 m
Lot No.1.15
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
8.6
Location
10.0
Service
7.6
Dining
6.4
Eugene
United States,
March
2025
6.4/10
My stay at the JW Marriott Kuala Lumpur was an overall enjoyable experience, well-situated right next to the Pavilion Mall. The luxurious feel of the room caught my attention, but there were a few downsides, like the soft pillows and the average breakfast selection. Despite some hiccups during check-in and check-out, the staff made an effort to be helpful. I would definitely recommend this hotel to others visiting Kuala Lumpur.
Rooms
8.0
The room was spacious and luxurious, though the pillows were too soft for my liking. I also noticed some noise from doors closing in the hallways.
Service
8.0
The staff were exceptionally friendly and efficient, accommodating my early check-in request and assisting with various needs during my stay. However, I experienced some confusion during the check-in process that could have been managed better.
Location
10.0
The location is perfect for shopping and sightseeing, just a short walk from the Petronas Towers and right in the bustling Bukit Bintang. It's easy to navigate with public transport options nearby.
Dining
7.0
Breakfast had a decent variety, but I noticed some items were not fresh or refilled quickly. A wider selection of international cuisines would have enhanced the experience.
Facilities
8.0
Housekeeping was thorough and the gym facilities exceeded expectations, but I was disappointed that the swimming pool was out of service during my stay. I appreciated the small details like the dining trolley in the room.
Matthew
United States,
January
2025
5.2/10
I had a pleasant stay at the JW Marriott Kuala Lumpur, thanks to its fantastic location right across from Pavilion Mall and its excellent room quality. However, I faced a long check-in process that affected my experience negatively. Overall, it was a nice stay with some room for improvement.
Rooms
8.0
The Executive Deluxe room was large, clean, and had a comfortable bathroom with great water pressure. It was decorated beautifully, making it feel special.
Service
6.0
The front desk staff were helpful, but I found the check-in process too lengthy which was a disappointment.
Location
10.0
The location is ideal, being in the heart of the shopping district and within walking distance to many attractions.
Dining
7.0
Breakfast at Shook was good but some food was a bit cold. Still, the variety available was impressive.
Facilities
7.0
The gym was well-equipped and the room service was flawless. However, the wait for the elevators was frustrating at times.
Amy
United States,
December
2024
5.4/10
My stay at JW Marriott Kuala Lumpur was largely wonderful, from the central location in Bukit Bintang to the stunningly renovated rooms. However, the breakfast facilities left a lot to be desired, with long waits and mediocre food quality, which felt a bit off for a hotel of this caliber.
Rooms
10.0
The rooms were spacious, clean, and luxurious, with a great view of the city. I loved the high ceilings and modernized decor that still retained a bit of the old charm.
Service
10.0
The staff were consistently friendly and incredibly helpful. From the reception to the housekeeping, everyone greeted me with smiles and went out of their way to ensure my comfort and satisfaction.
Location
10.0
The hotel's location is absolutely perfect. It’s in the heart of Bukit Bintang, right opposite the Pavilion and close to various transport options, so I was never far from great shopping and dining.
Dining
6.0
While room service and the Shook restaurant served decent meals, breakfast was a letdown. The options felt limited, and the quality didn’t meet my expectations for a five-star hotel, especially with the lumpy nasi lemak.
Facilities
8.0
The amenities, including the pool and the executive lounge, were enjoyable, though there were some minor hiccups with cleanliness and limited lounger availability at the pool.
Benjamin
United States,
December
2024
6.4/10
I really enjoyed my stay at JW Marriott Kuala Lumpur. The location is superb, right in the heart of Bukit Bintang and close to all the shopping malls. The staff were generally helpful, and my room was spacious with a beautiful view. However, the dining experience didn’t quite meet the high expectations I had, especially considering the reputation of the hotel.
Rooms
9.0
My room was spacious and clean, featuring a cozy layout with comfortable beds and a nice view. It felt fresh and was equipped with all the essentials I needed.
Service
8.0
Most of the staff were friendly and attentive, especially during check-in. There were some moments when communication could have been better, but overall, I felt well taken care of.
Location
10.0
The hotel is in a fantastic spot, just steps away from shopping and dining options. I loved being right in the middle of everything in Bukit Bintang.
Dining
6.0
While I enjoyed the room service and breakfast options, the food at the Shanghai restaurant was quite disappointing and didn’t live up to the expectations I had for a Marriott hotel.
Facilities
8.0
The hotel offered great facilities, including a well-equipped fitness center and a relaxing spa. I didn't get too much time to explore, though, since I was busy shopping.
Chris
United States,
October
2024
6.2/10
During my stay at the JW Marriott Kuala Lumpur, I enjoyed the spacious room and modern amenities, but I was let down by the breakfast options and some service inconsistencies. The staff were often friendly but occasionally lacked the warmth I expected. Despite these hiccups, the central location and luxurious feel made the experience overall enjoyable.
Rooms
8.0
The room was spacious and well-maintained, although the layout was oddly designed with a TV at a fixed angle, which made viewing uncomfortable. However, the cleanliness and luxurious bathroom were definite highlights of my stay.
Service
6.0
While I appreciated the prompt room service and the concierge's assistance, I found that some staff members, especially at check-in, were not as welcoming as I had hoped. There were moments when the service felt a bit chaotic, particularly during peak hours.
Location
10.0
The hotel is perfectly located right in the heart of Bukit Bintang, across from a large shopping mall, making it super convenient for exploring the area. I loved being so close to dining and shopping options.
Dining
6.0
Unfortunately, the breakfast experience was underwhelming, with limited and repetitive options. Though the food in-room dining was decent, dining at the Shanghai Restaurant was disappointing and did not match its claimed reputation.
Facilities
8.0
The hotel features a great swimming pool and well-equipped gym. The spa was also a pleasant plus, with professional treatments available on short notice, contributing to a relaxing overall experience.
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